How we handle your data.
Roboffi is a brand of Optimus AI LLC. This page explains what personal data we collect on this website and through our AI agents, why, and what your rights are.
Who is responsible
Optimus AI LLC, trading as Roboffi. Contact for anything related to your data: privacy@roboffi.com.
What we collect
Contact details you give us in a form, by email or in a booking (name, company, email, phone). When you talk to our AI agent on this site or by phone, the conversation is recorded and transcribed, and the agent may ask for your name, company and email so our team can follow up. Our hosting provider keeps standard server logs.
Why we use it
To answer your request, to prepare and hold a meeting with you, to improve the quality of our AI agents, and to send you information you asked for. We don't sell your data and we don't use it for advertising.
Legal basis
Our legitimate interest in answering business enquiries, the steps needed to enter a contract with you, and your consent where we ask for it, for example before a recorded conversation with an AI agent.
Who processes it for us
ElevenLabs (voice and chat agents), Netlify (website hosting and forms), HubSpot (CRM and meeting booking), Stripe (payments) and Google Workspace (email). Each works under a data processing agreement, and data may be processed in the EU and the United States under the applicable safeguards.
How long we keep it
Enquiries and conversations for 12 months after our last contact, or for the duration of a contract plus the legal retention period. Agent recordings are kept for 30 days unless they are part of an open request.
Your rights
You can ask for access, correction, deletion, restriction or a copy of your data, and object to a processing, by writing to privacy@roboffi.com. To stop receiving our emails, write to baja@roboffi.com. You can also complain to your data protection authority.
Cookies
This site uses no advertising or tracking cookies. If you arrive with a promotional code in the link, the code stays in the page address and in the form you fill in. We don't store it in a cookie.
Last updated: 15 October 2026.